FAQ's
Top 10 Ownership Questions
Q1. How Low Should I Let the Battery Get?
A: It is recommended not letting the battery drop below 40%. Less than 40% will cause the battery to lose charge rapidly.
Q2. What Should I Do if the Battery Shuts Off?
A: Doing a soft-reset is generally a simple fix to this. A soft-reset is simply holding in the green button on the side of the battery for 10 secs. You should hear a click noise, confirming the reset. If a soft-reset is needed regularly, it is an indicator the BMS needs to be reprogrammed.
Q3. What Should I Do if Something on My Cart Stops Working?
A: Contact your dealer and they should be able to walk you through a troubleshoot before you have to make a warranty claim.
Q4. How Do I Charge My Cart?
A: It is recommended to insert the charger cable into the cart first, then the wall. You must make sure there are not any other appliances, etc. plugged in to the same circuit as the cart to ensure proper charging.
Q5. Should I Rotate My Tires?
A: Yes; rotating your tires regularly will extend the life of your tires. It is recommended every six-months or 1,000 miles.
Q6. How Should I Store It in the Winter?
- Clean the vehicle
- Park the vehicle in a covered, dry location
- Fully charge the battery
- Disconnect battery cables
- Check the tire pressure
- Turn the key switch to the OFF position and remove the key
Q7. What if I Lose My Keys?
A: You will need to notify your dealer and purchase a new ignition switch, with new keys.
Q8. Do I Need to Get Insurance on My Cart?
A: It is highly recommended to insure your recreational investment for both liability exposures and physical damage, including theft. Insurance is relatively inexpensive.
Q9. Is There Any Yearly Maintenance I Should Be Performing on My Cart?
A: It is highly recommended to have your dealer perform an annual inspection on your cart to keep it in the best operating condition. Neglecting the annual inspection could lead to costly repairs down the road.
Q10. Can I Get Upgrades to My Cart After the Initial Purchase?
A: Of course! We are here to help with any recommendations and installations that you may need including wheels & tires, sound and security systems, and more!